An array of diverse, ongoing projects undertaken for a telecommunications enterprise, ranging from small to large-scale
initiatives, each marked by its continual evolution and inherent incompleteness.
Network Page Design
2024
Introduced a network page with a blend of monitored and unmonitored sites, featuring Device Restart capabilities for improved operational
efficiency.
Help Desk Analytics
2022
Improved user experience with UI refinements and accessible data visualization on the analytics page.
Reports
2023
Updated reports feature to allow users to generate scheduled reports, enhancing data management efficiency.
Installation Details Tracker
2024
Enhanced user communication by implementing a new tracker system, pulling real-time milestones
from the backend to keep users informed about their scheduled installations.
Multi-Account Linking
2022
Simplified user account management by enabling seamless linking of multiple accounts
across stores, brands, or franchises.
Accessibility Update (Drag and Drop)
2023
Enhanced accessibility by enabling module placement via tabbing.
Portal International Expansion
2023 - Ongoing
Streamlined international expansion efforts through a comprehensive overhaul of our files/portal infrastructure.
This involved fine-tuning language support, address formats, timezones, and date displays.